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Sitaragem believes that what a company stands for is as important as what it produces. We provide our customers with numerous ways of obtaining information and sending us their feedback. We invite you to have a pleasant shopping experience and join our family of satisfied customers. We welcome your questions and feedback. Feel free to contact us using any of the methods below.
Customer Support Center
If you require information or assistance please use our Customer Support Center for fast and easy correspondence. A typical request will be responded within a two - four hour time frame within our Hours of Operation.
Customer Support Center - Hours of Operation
Our Customer Support Center is available 24 hours a day, 7 days a week. A helpful representative will be available for assistance from 9am - 12pm EST.
Live Chat Support
We are pleased to offer Live Chat support. If you require live assistance and would like to address it immediately, simply look for the following Live Chat Support Icon. A real-time assistant will be available for support when the icon is displaying "online" in green.
Email
E-mail inquiries- receive a response within 24 - 48 business hours, Monday - Friday from 9 a.m. to 5 p.m. EST.
Phone
We are an internet based company and primarily use our Customer Support Center for most of our communications. However, if you are in need of speaking to a customer service representative, then please contact us at the number below. Sitaragem service representatives are available Monday through Friday from 9:00am to 5:00pm & Saturday from 10:00am to 4:00pm Eastern Standard Time.
Toronto and Local Area
647 688-GEMS (4367)
Mailing Address
Sitaragem Corporation
3120 Rutherford Rd, Suite 312
Vaughan, ON
L4K 0B2
Canada
Note: Our Mailing Address is for mail correspondence only. This is not a store front office.
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